Everything, answered plainly.

5–20 business days. The date depends on where the gift ships from and where it is going.

No. The price you see is the full price. Shipping is already included, so nothing is added at the end.

Stripe Checkout accepts delivery addresses in Europe (EU & EEA), United Kingdom, United States, Canada, Australia, and New Zealand. If your country is not listed at checkout, we cannot take the order yet — email support@byggbartech.com and we will tell you when your region is supported.

No login or password. Your wishlists and rewards stay on your device. For purchases, we use the email you enter at Stripe Checkout for receipts and tracking updates.

Email support@byggbartech.com with what you ordered and we will look into it.

After your gift ships, we automatically email the tracking link from order@giftsecrets.app to the email address used at Stripe Checkout. Order updates come from GiftSecrets; for help with a missing tracking link or any other issue, email support@byggbartech.com with your Stripe receipt or checkout email.

Contact support@byggbartech.com within 7 days of delivery with clear photos and a video of both the item and packaging. All damage claims are strictly audited. We review cases and offer a replacement or a refund to the original payment method only if approved.

Physical returns are rarely required. If a return is deemed necessary upon case review, instructions and our return address will be provided in writing by support@byggbartech.com beforehand. Unauthorized or unannounced returns will not be accepted.

No change-of-mind returns are accepted once an order has been submitted for fulfillment. This does not affect statutory rights for faulty goods.

You pick a gift and share the pool. The target is always the full catalog price of that gift (including the chosen size or color) — never more. Everyone chips in via Stripe Checkout. The pool locks automatically when the target is reached. Only then can the pool owner submit a delivery address and order the gift — nothing is ordered automatically before that.

Yes. Each pool shows a contribution window (days left). When that window ends, new contributions close even if the target has not been reached. The gift can only be bought when the pool is 100% funded.

No gift is ordered — there is not enough money collected to buy the product. While the pool was still open, you could cancel your own contribution and Stripe would refund your share. GiftSecrets does not automatically refund every contributor when a deadline passes; if the window has closed and you still need help, email support@byggbartech.com.

Only when the pool reaches 100% of the catalog target and the pool owner enters a shipping address. The deadline alone never triggers a purchase.

Yes, before the gift is ordered. The pool owner can switch to another catalog gift from the Group Pots screen. Money already collected stays in the pool — it is not refunded when the gift changes. The new target is the full catalog price of the new gift, so the group may need to contribute more (or less) to reach 100%.

Yes, before the gift is purchased. The pool owner can cancel the entire group from the Group Pots screen. Stripe refunds every paid contribution to the original payment method. This is different from removing a pool from your own device — only the owner’s cancel action refunds everyone.

Without Premium, you pay a 2.9% fee on your own contribution when you start or join a group pot. Premium members pay 0% on their share. The fee never reduces the gift budget.

30 AI gift finds a day instead of 3, 12–20 member deals every week at 5–15% off, and no fee on your group pot contributions.

Standard pricing is €9.98/year, or €29.98 lifetime as a one-off payment that never renews. During early access (17 Sep – 28 Dec 2026), lifetime Premium is €5.00 once in the app for early adopters.

In the GiftSecrets app, through Google Pay, Apple Pay, or Huawei Pay. It is not charged by card on this website.

Open Premium in the GiftSecrets app and tap Restore purchases. That pulls your Google Play, App Store, or AppGallery subscription back onto this device.

Yes. The yearly plan is cancelled in your app store, and it runs until the period you already paid for ends. Lifetime is a single payment with nothing to cancel.

Share your invite link. When a friend opens it on a new device and starts GiftSecrets, you both get one spin — one for you, one for them.

Every spin wins. You get 5%, 10%, or 15% off one gift you choose. There are no empty segments and no losing outcome.

Attach it to one gift that is not already on sale, and it comes off that gift at checkout, once. Rewards last 30 days. The same gift cannot take a second invite discount, and invite rewards never apply on Premium deals.

Yes. Each friend who joins gives you another spin, and unused rewards stay until you spend them — one reward per gift. You cannot stack an invite reward on top of a Premium deal.

No. A gift that already has a Premium member deal cannot also take an invite-wheel discount. Pick another gift for the reward, or buy the deal at the deal price without the invite reward.

Shipping is included in the price. What you see is what you pay — nothing is added for delivery at checkout.

No. No shipping surcharge, no handling fee, and no surprise at checkout. The only extra that ever exists is the group pot contributor fee, and it is shown before you pay.

No. One gift gets one discount. An invite-wheel reward cannot be used on a Premium deal.